FAQ

  • What is a transaction coordinator?

    A transaction coordinator is a real estate professional who helps facilitate the process of closing a sale. They are responsible for ensuring that all paperwork is accurate and filed in accordance with state laws. This can include coordinating inspections, appraisals, title searches, and other necessary elements. They also handle communication between buyers, sellers, lenders, agents, and others involved in the transaction. Their services can save time, money, and stress for all parties involved in selling or purchasing real estate. By providing these critical services, they help create successful outcomes for everyone involved in the transaction.

  • What is your fee?

    We understand that closing and listing services can be costly for agents, so we are proud to offer our services at an affordable price. We offer the full contract to close service for $400 per closing, and this fee is due once the closing documents have been signed. An invoice will be sent to you for your records at the beginning of the next year. Please be aware that should your cancellation rate rise above 25% (the average rate is 20%), we may need to discuss charging a higher fee or percentage of the cost depending on how far along the transaction was at the time of cancellation. This helps us to keep our costs down for all agents. Thank you for choosing us!

  • What happens if a transaction does not close?

    We understand that, in the event of a terminated transaction, completing compliance for required documents can be challenging. We offer additional administrative services to ease this process. We provide assistance with document completion and coordinating the return of earnest money to your client, our team would be more than happy to assist.

  • Are you licensed?

    We have taken a very strict stance on acting as a transaction coordinator in an unlicensed capacity in areas where this is required by law. We are here to support you and your business and ensure you have the tools and resources needed to excel in your business. That's why we are dedicated to providing scalable solutions that can grow with your needs and help you reach your goals. We believe our skillset is best suited for helping you succeed as a transaction coordinator, and we do not act as an agent or broker. We are committed to maintaining high standards of integrity and professionalism when it comes to real estate transactions. That's why we are committed to adhering to all regulations and ensuring our services comply with all legal requirements.

  • How will I know what is happening with my transaction?

    Our Transaction Coordinator will work directly with you from start to finish, ensuring that all documents are uploaded and updated promptly. With 24/7 access to your file via our online transaction management system, you can rest assured knowing that your information is secure and up-to-date. We also copy agents on all emails, summarize phone calls with emails, and send weekly reports to agents (upon request). We are here to provide you with the best service possible, so please do not hesitate to contact us if you have any questions or concerns!

  • What if I lose the file?

    Upon completion, the files are securely stored in a Google Drive. We provide access to these files either by email or printed copies at your request. As our partnered agent, you can rest assured that all documents remain compliant with TREC standards for a minimum of four years. If you ever need assistance retrieving any of your documents from our system, please contact us and we would be happy to help.

  • What type of transactions do you assist with?

    Our transaction coordinators are well-versed in all types of real estate transactions, from residential to commercial. We have a deep understanding of the nuances involved with each transaction type so that you can be sure your paperwork is handled accurately and completely. Whether you’re buying or selling a condominium, new construction, unimproved property, or anything else in between, we will provide superior service every step of the way. Our team has years of experience and training in real estate transactions and will ensure everything runs smoothly throughout the process. With us handling your paperwork needs, you can rest easy knowing you’re in good hands.

  • How do we get started working together?

    At the start of any partnership, we will need to review and sign a partnership agreement. This document outlines the roles and responsibilities of both our organizations, as well as details related to the terms of the agreement. Once that is in place, you can begin registering with us to access our services. We have a simple registration process which will provide you with access to all of our features. If you have any questions or need assistance with this process, please feel free to reach out to us at any time.

  • Do you offer services outside of contract to close?

    Yes, we offer additional services outside of the contract to close. Our services include administrative support such as preparing documents for closing, managing customer relationship management (CRM) platforms, social media management, and providing listing services for properties. We also include operational support for your team or independent brokerage. Contact us for more information about how these extra services can help your real estate transactions. We are confident that our experts can provide you with the solutions needed to run a successful real estate business.