Who We Are

Our transaction coordinators are highly trained professionals with thousands of successful transactions behind them, allowing our partners to focus on their growth and success with minimal overhead. We pledge to uphold a strong sense of respect, honesty, and consistency in every partnership to ensure this goal is achieved and you can truly trust your real estate transaction. We also recognize the importance of dependability. Should one of our transaction coordinators need to step away for some rest or relaxation, you can rely on another team member to take the reins without any disruption or hiccups.

Meet the Team

  • Melanie Butdorf

    FOUNDER & CEO

    Melanie is the founder and driving force behind Swift Operations, a transaction coordination company built on the belief that agents deserve reliable, knowledgeable support from contract to close — no matter what state they're working in.

    With deep roots in the real estate industry, she has built Swift Operations from the ground up, developing the systems, standards, and team culture that keep every transaction running smoothly.

    Meet with Melanie

  • Jess Boyle

    LEAD TRANSACTION COORDINATOR

    Jess started in the Real Estate industry in 2017, and very quickly, her passion became behind the scenes with transaction coordinating. She is well-versed in many software systems making each transaction as seamless as possible.

    States Jess services: Texas, Pennsylvania, Florida, Louisiana, Maryland, Virginia, Montana, Alaska

    Meet with Jess

  • Chrissy Casey

    TRANSACTION COORDINATOR

    Chrissy joined Swift Operations in 2025, bringing a strong attention to detail and a thoughtful, solutions-driven approach to her work. She plays an important role in keeping transactions running smoothly and efficiently, while supporting both agents and teammates along the way. Her organization and reliability make her a valued part of the Swift Operations team.

    States Chrissy services: Georgia, South Carolina, North Carolina, Texas, Florida

  • Carmen Cruz

    TRANSACTION COORDINATOR

    Carmen brings a perspective few TCs can offer — she's been the agent. A licensed real estate agent in South Carolina with experience in the Texas market, Carmen understands firsthand the demands and expectations agents face every day.

    That insight drives everything she does as a Transaction Coordinator. She anticipates roadblocks, communicates with clarity, and delivers the kind of detail-oriented coordination that keeps every file moving smoothly from contract to close.

    States Carmen services: South Carolina, Texas, North Carolina

  • Betsy Kuphal-Patrick

    EXECUTIVE ASSISTANT

    Betsy brings a wealth of experience in executive support to the Swift Operations team, with a background built on precision, discretion, and a genuine commitment to keeping things running smoothly behind the scenes.

    Betsy is known for being the kind of professional people can rely on — someone who takes pride in doing things right the first time and who understands that strong executive support is the foundation of a well-run team.